White Papers
What is Talent Management?
Talent Management, often times referred to as Human Capital Management, is the process recruiting, managing, assessing, developing and maintaining an organization’s most important resource—it’s people!
Talent Management processes are typically found in numerous parts of an organization. Thus, many organizations struggle align their talent management under one cohesive strategy. It may be a considerable challenge to make this happen.
Selecting the right Employee Performance Management (EPM) system
Abundant evidence reported by such large consulting firms as Hewitt, Watson Wyatt, and Towers Perrin demonstrates that quality employee performance management significantly raises productivity, profitability, employee engagement, and company valuation. At the same time, analysts caution that not all EPM software investments prove successful. Real return on investment (ROI) follows when your best and poorest performers can be accurately differentiated and given the appropriate developmental opportunities and training, when you can align employee performance goals with company strategy, and when you can use performance data to strategically plan talent resources for the future. For those reasons, a performance management system must meet some key criteria to measurably improve your organization's performance.
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Rising to C-Level: Can HR Deliver What the CEO Wants?
What exactly are these C-level executives looking for from a reinvented, strategic HR department? What can you do to rise to C-level expectations? Here’s what the research indicates that forward-looking HR departments need to do...
Scorecards and Employee Performance Management: Executing Strategy From the Top Desktop to Every Desktop
Given that by far the largest single budget item for most businesses is directly related to employees, and that employees are the key to business success, you’d expect businesses to spare no expense in the design and implementation of Employee Performance Management systems. Such systems are a highly effective means of strategically engaging employees, motivating productivity, and delivering a profound, positive financial impact. Yet few organizations invest accordingly.
Your most valuable resource demands your best management tools, and an integrated combination of scorecards and employee performance management represents the best approach available.
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Calculating the ROI of your Learning Management System: Interactive white paper to help you build your business case.
In this whitepaper you will see:
1. The best way to assess how an LMS can positively affect your business by focusing on improving one process.
2. How to calculate an LMS’s real cost of ownership.
This can be assessed in either a Software-as-a-Service (SaaS) solution or a traditional software purchase model.
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Value of a Performance Management System
One of the biggest challenges that organizations face in developing their personnel for maximum business gains is aligning development efforts with the organization’s goals. In a recent survey by Bersin & Associates, 60% of training managers indicated that their biggest challenge was to be sure their efforts were aligned with the company’s business strategy.
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Talent Management – The New Silver Bullet?
In corner offices and boardrooms across the globe, a new weapon is reemerging in the executive arsenal with powerful implications for driving and even predicting business success: Talent Management.
Variously called human capital management, employee relationship management and workforce management, among others, talent management is not a new concept, but one that in the past corporations haven’t been prepared to embrace. In most companies functions such as recruitment and succession planning, learning and development, performance management, workforce planning, compensation and other HR or training functions have often been sequestered in departmental silos. So why has talent management suddenly recaptured the imagination and attention of the CXO? Read more...
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The Ten Steps in Developing An Effective Performance Management Strategy
How do you make your performance management program a source of competitive advantage? Here are ten steps that we have discovered as being effective in developing an effective performance management strategy.
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The Emergence of Talent Management - An Old Idea Gets New Life
And it’s an idea that didn’t even originate in this decade.
Why the renewed interest? Two reasons: more technology vendors are pro- claiming they can automate the entire process (either through integration of technologies or all-in-one offerings), and more companies are ready to embrace it. If talent management is going to take off this time, it’s the second reason-corporate receptivity-that will be the catalyst.
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The Value of a Learning Management Compliance Solution
Compliance requirements can originate in many different places from a variety of triggers: Federal and state regulatory agencies can impose regulations on organizations; internally driven initiatives can take many forms and can impact the entire organization; and external organizations can mandate processes and procedures that must be followed. Adding to the burden, the management of compliance requirements can be expensive and time consuming. While compliance can be tracked manually, manual tracking is often time consuming and error prone. Being out of compliance can be very expensive due to fines and lawsuits. This whitepaper explains how a Learning Management Compliance Solution can help manage an organization’s compliance requirements.
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Calculating the ROI of an Employee Performance Management System
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
You already understand that an employee performance management system can help your organization cut costs or improve profits, now, here's your secret weapon for getting others on your side. Learn how to clearly and realistically demonstrate expected Return on Investment (ROI) from reducing turnover, improving compensation alignment, saving time, and more—with numbers and real-life case studies to back you up.
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10 Things You Cannot Do Without an Employee Performance Management System
Ten vital capabilities an organization can only achieve with a best-of-breed Employee Performance Management (EPM) system.
Discover how an Employee Performance Management (EPM) system can help you align organizational goals with employee objectives, provide access to performance information, make better employee-related decisions, improve retention, and much more. Also, learn how to beat the “Annual because it's manual” mantra for better employee development. If you're not currently deploying a best-of-breed EPM system, find out why organizations of all sizes are suddenly rushing to automate their EPM processes.
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7 Key Steps to Starting Effective Career and Succession Planning – A Vaccination Plan for the Talent Shortage Crisis
Know the 7 key steps to start an effective career and succession planning in your organization and overcome talent shortage threats. This white paper will discuss factors causing talent pools to dry up, recent survey results that show how people are addressing talent shortages and retention, and succession planning practices that can help your organization overcome talent shortage threats
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Case Studies
Capgemini
Capgemini can now offer managers a wider array of tools for carefully assessing an employee’s accomplishments, skills and potential. Read success story
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Wachovia
The performance management system and LMS are available through Wachovia’s intranet, or by logging onto an employee-only Internet portal.Employees see an integrated system that gives them a way to create their performance and development plans (PDP) online. They move seamlessly from one application to the other no matter where they start. And workers can create and check their goals and strategically pick learning that fills any gaps in their performance.
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JEA Case Study
360-degree feedback is a notoriously time-consuming process. But, by using employee performance management software, JEA has made its process much more efficient, and can now offer it to more employees. One of JEA's challenges was that they had numerous ”high-interface” individuals who were consistently selected as raters for a large number of people. The employee performance management software has allowed them to efficiently and accurately rate multiple individuals on one screen.
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Spencer's
Initially rolled out to more than 300 employees at corporate headquarters, Spencer's implemented a permormance management solution using performance appraisal, goal alignment, 360 feedback and compensation planning modules. Spencer's had several unique requirements for implementation, including the need to assign individual weights and metrics to each goal and to incorporate their bonus program into the compensation planning module. Spencer was able to meet all of these needs through software configuration without having to resort to writing custom code.
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ALZA Case Study
ALZA performs a company-wide performance appraisal cycle in about nine days, compared with a previous time frame of six to eight weeks. In this nine-day cycle, more than 1,000 employees rate one another, with four to twelve raters per ratee providing more than 40,000 individual ratings. These individual ratings originate from employees at more than 20 office sites spread across several states and two continents. Remarkably, during the review cycle all participants are able to perform their normal job functions with little to no interruption from the performance appraisal process.
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Shell EP Case Study
Shell's learning program is self-service, with online registration for all types of learning events, and course assessments through a browser. The post-test option ensures that Shell employees are constantly aware of meeting their personal objectives as well as those of the organization, and their developing skills are recognized organization-wide. In addition, the single underlying data structure allows real-time interaction between registration, demographics, and scoring information.
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Symbol Case Study
Symbol deployed the learning management system, at Symbol University, to support the PartnerSelect Program worldwide as well as to support learners within Symbol and a decade’s worth of transcripts and data. Using comprehensive certification functionalities, Symbol developed a variety of program tracks to certify partners in each tier and to help them work toward the level best for them. Many certifications could now be offered for no charge to encourage more participation from smaller, non-US companies.
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Web Seminars
It’s the ROI, Stupid: Making the Argument for Career and Succession Planning
As a well-informed HR professional, you get it: career and succession planning are indispensable weapons in the battle for talent. An organization can’t just “make it up as we go along” anymore; a carefully thought-out strategy is necessary. So why is it sometimes so difficult to articulate this to upper management? How can you make the execs “get it” too?
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Learn About the Benefits of Software-as-a-Service Offering
Here is your chance for an up-close look at hosted learning management Software-As-A-Service (SaaS) solution. This session will provide you with an overview of the platform, a demonstration of features and capabilities, and discuss the unique benefits of deploying a SaaS learning management solution.
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Getting the Best LMS at a Price that Won't Blow your Budget
Until now, best-of-breed enterprise learning management solutions were out of reach for many organizations. Learn why Software as a Service (SaaS) has recently leveled the playing field – and how you can take advantage of it. Whether you're a smaller organization looking for an enterprise solution, or just a department that needs to implement an LMS quickly and easily, learn how you can take advantage of the same features and functionality that the "big guys" get.
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Essential Engagement Strategies for Succession Planning
What is your organization’s engagement strategy for succession planning? Strategic HR consultant Bill Kline takes a unique approach, driving succession planning deep into the organization and focusing on employee dialogue. Join us to learn from Kline’s own experiences as an HR executive at GE and Delta Air Lines, and find out how the most successful organizations engage employees to transform succession planning into a strategic engine for talent management.
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Drive Strategy to Every Desktop: How to Integrate Balanced Scorecards with Employee Performance Management
The Balanced Scorecard is the tool of choice for managing strategy. But articulating strategy with scorecards may not be sufficient to help employees understand how their day-to-day actions drive business success. Top-to-bottom strategic alignment — and bottom-up accountability — depend on an integration of corporate scorecards with Employee Performance Management systems. The complementary power of scorecards and EPM gives the executive suite the ability to communicate strategy from the top desk to every desktop, while providing the strategic context for goal alignment, performance appraisals, pay for performance, succession planning and workforce planning that are typically managed by EPM software.
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The Future of Human Capital Management Applications
Human capital management (HCM) applications are rapidly evolving from basic HR transactional systems like payroll and benefits administration into strategic talent management suites that work in conjunction with organizational learning initiatives. Solutions are now able to align individual employee performance measurement with the strategic goals of the organization and apply learning to performance gaps in an effort to achieve business objectives.
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Employee Performance Management: 10 Steps to Building a Business Case
Learn how to build a business case for an online Employee Performance Management solution that will take minimal effort from your organization while delivering maximum ROI on your organization's only appreciating asset — Human Capital.
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Symantec Case Study: Increasing Revenue Through Centralized Sales Enablement Training
Symantec's sales training programs have evolved into a comprehensive performance support and sales enablement strategy that aims to increase the productivity and proficiency of both internal sales account teams and extended enterprise channel partners. Join Graeme Johnston, Senior Director of Symantec's Sales Enablement Services, to learn how they use common technologies to centrally manage both internal sales and partner training initiatives.
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Making The Business Case for a Learning Management System - Web Seminar
Web Seminar Recorded on June 20, 2006
Presented by:
Marguerite Samms,
Director, Education Services
MultiCare Health System
After three years of trying and two failed attempts at making the case for a learning management system, how one learning professional convinced her organization to evolve from data and content management to viewing learning and performance management as a strategic advantage.
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Lessons Learned in Talent Management Implementation
Recorded on April 20, 2006
Presented by:
Robert Briggs,
Human Capital Management,
IBM Business Consulting Services.
Suddenly companies are realizing that they need a more active strategy in leveraging, growing and finding the talent in their organization. Simply training employees or running the annual performance review isn't enough to ensure that your employees can meet your corporate business strategy. Rob Briggs, of IBM Consulting and recently at Lloyd's TSB, explains how he persevered in a business case to drive talent management by integrating Lloyd's performance and learning strategy to appraise, review and develop their high performers.
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Web-based Resources
News:
Survey: Performance Management Tops Priority List for HR Systems
Periodicals:
Human Capital Institute - Talent Management Technology Community
Workforce Performance Magazine
Workforce Management Magazine
U.K. Based--People Management (The online magazine of the Chartered Institute of Personnel and Development)
Analysts:
Talent Management-What is it? Why now? By Industry Analyst, Josh Bersin
The Human Capitalist-A blog by industry analyst Jason Corsello about HR technology, services and outsourcing trends
HCM Software Blog-A collection of Jim Holincheck's Gartner Research (and more) on Human Capital Management solutions
Talent Management, Performance Management Blog - stay tuned with the latest happenings in the industy
A collection of latest market research reports
Free Downloads:
RFP Template - Streamline your selection process with this vendor-neutral Request for Proposal template.
Compliance Training - Other organizations have used learning management technology to improve their compliance monitoring. Learn how.
Customer Training - Talent management system is the backbone for administering the customer and partner training process. Know how talent management system in an organization can help the customer, partner participation and performance.
Succession Planning - Succession planning solutions for your business and management. Succession planning helps you take a more strategic approach to leadership development, employee skill assessment and perhaps even more important preserving critical organizational knowledge. Download free white papers and recorded web seminars on succession planning
ToolBook Instructor: ToolBook Instructor’s ease of use and comprehensive functionality helps you to quickly create regulatory compliance training, software simulations, quizzes, powerful assessments and has flexible deployment options.
Toolbook Assistant: ToolBook Assistant is a ready to use application software which enables you to quickly create web based training, computer based training, and interactive e-learning content. Features like the drag-and-drop environment eliminate the need for any programming and enables fast and easy creation of online content.