White Papers
Key HR Technology Trends in 2010
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
In the current economy, the last thing in the world businesses can afford is to waste talent, or be surpassed by competitors that manage their talent better. Human Resources (HR) professionals are hard pressed to keep up with constant waves of change — from emerging technologies and shifting market priorities to high turnover rates, low employee morale, and stronger requirements for alignment with business objectives.
Read More-Register here for free whitepaper
From Strategy to Solution: Evaluating Your Approach to Employee Performance Management
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
As portable communication devices proliferate and on-the-go workers hit the road in record numbers, mobile business capabilities are growing at a rapid pace. Not surprisingly, the learning management industry is taking heed. That’s because mobile learning—also known as “m-Learning”—is about more than the ability to move around. It’s about truly leveraging technology advances to build a more competent, productive workforce and a more effective talent development strategy.
Read More-Register here for free whitepaper
The Top 5 Trends in Learning Technology
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
Users have wielded their unique power to significantly impact today's top five learning technology trends. This new white paper explores those trends, looking at factors such as Web 2.0, mobile learning, and changes in the mix of blended learning. In addition, we discuss next steps to help your organization strategically select new technology in order to unlock its full potential.
Read More-Register here for free whitepaper
Roadmap to a High-Performance Culture: Talent Development at its Finest
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
Waiting for a high-performance workplace culture to magically appear? It's not going to happen. You've got to work for what you want—and that means taking stock of your employees. What do they need to succeed as individuals? What motivates each person to do more for the company as a whole?
Read More-Register here for free whitepaper
Gaining Perspective on Performance: Best Practices for an Effective 360-degree Feedback Program
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
When planned in advance and run strategically, a 360-degree feedback program can offer serious business value. Feedback from multiple raters provides useful data on your employees, their performance, and their development needs. But be forewarned—you can't launch a 360-degree feedback program without thinking ahead. Here's a look at six critical questions to consider before embarking on the path to greater perspective.
Read More-Register here for free whitepaper
Harnessing the Power of Informal Learning Technology
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
Web 2.0 technologies are making it easier than ever for businesses to unlock tacit knowledge and make it globally available among their employee populations. Social networking, wikis, blogs, mobile technology, and online communities present knowledge-sharing and just-in-time learning opportunities that, in many businesses, still remain untapped. While this is frustrating for early-adopter employees in late-adopting companies, Web 2.0 learning has proven to be a gold mine for companies who leverage it well.
Read More-Register here for free whitepaper
10 Steps to Justifying a Learning Management System for Your Partner and Supplier Training
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
How can organizations develop their stakeholders to the same level of competency and product knowledge as their internal employees? And how can organizations instill common messaging, brand identity, and quality practices across this extended enterprise?
Read More-Register here for free whitepaper
10 Steps in Presenting an Effective Business Case for a Learning Management System
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
Following these 10 steps will help you address immediate problems, build alliances throughout the organization, and make a Learning Management System business case. These best-practices come directly from SumTotal customers who have faced similar challenges.
Read More-Register here for free whitepaper
Software-as-a-Service (SaaS) in learning and talent management software - The Pros and Cons
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
SaaS is defined as model of delivery where the software company provides hosting, maintenance, daily technical operation, and support for the software provided to their client. This whitepaper outlines the specific benefits of software-as-a-service and things to look out for before fully adopting the approach.
Read More-Register here for free whitepaper
10 Things HR Can Do to Help Align an Organization's Goals
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
How aligned is your organization? Companies that manage goal alignment well boast significant productivity and profitability improvements. And while performance management technology can help provide the tools you need, it can't do all of the work for you. SumTotal HR expert Richard Oyen takes you through ten steps that can save you time and expense and help you drive better organizational alignment.
Read More-Register here for free whitepaper
What is Talent Management?
Talent Management, often times referred to as Human Capital Management, is the process recruiting, managing, assessing, developing and maintaining an organization’s most important resource—it’s people!
Talent Management processes are typically found in numerous parts of an organization. Thus, many organizations struggle align their talent management under one cohesive strategy. It may be a considerable challenge to make this happen.
Selecting the right Employee Performance Management (EPM) system
Abundant evidence reported by such large consulting firms as Hewitt, Watson Wyatt, and Towers Perrin demonstrates that quality employee performance management significantly raises productivity, profitability, employee engagement, and company valuation. At the same time, analysts caution that not all EPM software investments prove successful. Real return on investment (ROI) follows when your best and poorest performers can be accurately differentiated and given the appropriate developmental opportunities and training, when you can align employee performance goals with company strategy, and when you can use performance data to strategically plan talent resources for the future. For those reasons, a performance management system must meet some key criteria to measurably improve your organization's performance.
Click here for free white paper
Rising to C-Level: Can HR Deliver What the CEO Wants?
What exactly are these C-level executives looking for from a reinvented, strategic HR department? What can you do to rise to C-level expectations? Here’s what the research indicates that forward-looking HR departments need to do...
Scorecards and Employee Performance Management: Executing Strategy From the Top Desktop to Every Desktop
Given that by far the largest single budget item for most businesses is directly related to employees, and that employees are the key to business success, you’d expect businesses to spare no expense in the design and implementation of Employee Performance Management systems. Such systems are a highly effective means of strategically engaging employees, motivating productivity, and delivering a profound, positive financial impact. Yet few organizations invest accordingly.
Your most valuable resource demands your best management tools, and an integrated combination of scorecards and employee performance management represents the best approach available.
Click here for free white paper
Calculating the ROI of your Learning Management System: Interactive white paper to help you build your business case.
In this whitepaper you will see:
1. The best way to assess how an LMS can positively affect your business by focusing on improving one process.
2. How to calculate an LMS’s real cost of ownership.
This can be assessed in either a Software-as-a-Service (SaaS) solution or a traditional software purchase model.
Click here for free white paper
Value of a Performance Management System
One of the biggest challenges that organizations face in developing their personnel for maximum business gains is aligning development efforts with the organization’s goals. In a recent survey by Bersin & Associates, 60% of training managers indicated that their biggest challenge was to be sure their efforts were aligned with the company’s business strategy.
Click here for free white paper
Talent Management – The New Silver Bullet?
In corner offices and boardrooms across the globe, a new weapon is reemerging in the executive arsenal with powerful implications for driving and even predicting business success: Talent Management.
Variously called human capital management, employee relationship management and workforce management, among others, talent management is not a new concept, but one that in the past corporations haven’t been prepared to embrace. In most companies functions such as recruitment and succession planning, learning and development, performance management, workforce planning, compensation and other HR or training functions have often been sequestered in departmental silos. So why has talent management suddenly recaptured the imagination and attention of the CXO? Read more...
Read More-Register here for free article
The Ten Steps in Developing An Effective Performance Management Strategy
How do you make your performance management program a source of competitive advantage? Here are ten steps that we have discovered as being effective in developing an effective performance management strategy.
Read More-Register here for free article
The Emergence of Talent Management - An Old Idea Gets New Life
And it’s an idea that didn’t even originate in this decade.
Why the renewed interest? Two reasons: more technology vendors are pro- claiming they can automate the entire process (either through integration of technologies or all-in-one offerings), and more companies are ready to embrace it. If talent management is going to take off this time, it’s the second reason-corporate receptivity-that will be the catalyst.
Read More-Register here for free article
The Value of a Learning Management Compliance Solution
Compliance requirements can originate in many different places from a variety of triggers: Federal and state regulatory agencies can impose regulations on organizations; internally driven initiatives can take many forms and can impact the entire organization; and external organizations can mandate processes and procedures that must be followed. Adding to the burden, the management of compliance requirements can be expensive and time consuming. While compliance can be tracked manually, manual tracking is often time consuming and error prone. Being out of compliance can be very expensive due to fines and lawsuits. This whitepaper explains how a Learning Management Compliance Solution can help manage an organization’s compliance requirements.
Read More-Register here for free whitepaper
Calculating the ROI of an Employee Performance Management System
Learn how to get management buy-in on an Employee Performance Management (EPM) system by calculating potential ROI.
You already understand that an employee performance management system can help your organization cut costs or improve profits, now, here's your secret weapon for getting others on your side. Learn how to clearly and realistically demonstrate expected Return on Investment (ROI) from reducing turnover, improving compensation alignment, saving time, and more—with numbers and real-life case studies to back you up.
Read More-Register here for free whitepaper
10 Things You Cannot Do Without an Employee Performance Management System
Ten vital capabilities an organization can only achieve with a best-of-breed Employee Performance Management (EPM) system.
Discover how an Employee Performance Management (EPM) system can help you align organizational goals with employee objectives, provide access to performance information, make better employee-related decisions, improve retention, and much more. Also, learn how to beat the “Annual because it's manual” mantra for better employee development. If you're not currently deploying a best-of-breed EPM system, find out why organizations of all sizes are suddenly rushing to automate their EPM processes.
Read More-Register here for free whitepaper
7 Key Steps to Starting Effective Career and Succession Planning – A Vaccination Plan for the Talent Shortage Crisis
Know the 7 key steps to start an effective career and succession planning in your organization and overcome talent shortage threats. This white paper will discuss factors causing talent pools to dry up, recent survey results that show how people are addressing talent shortages and retention, and succession planning practices that can help your organization overcome talent shortage threats
Read More-Register here for free whitepaper
Case Studies
AMA
The ResultsOnDemand platform allows us to have an easy-to-use, consumer-driven approach, designed to be easy for an average person.
Click here for free case study
Amway
Amway turned to SumTotal TotalLMS for its best-of-breed functionality and simple, easy configuration for administering a variety of learning activities. "We were impressed by SumTotal's stability as a market leader," said Fingleton, "and also by its global support, multiple language packs, and ability to deliver blended e-learning. We needed to execute globally on a really large scale and in a compressed time period, so it was important to choose a mature, proven system."
Click here for free case study
Ariba
"We felt if our Commercial organization took the online solution courses via the LMS, then we would see an improvement in their skills, and, ultimately, higher satisfaction among customers."
Click here for free case study
BDO
For 100 years, BDO has provided quality accounting and financial services through the active involvement of its experienced and committed professionals. BDO faces the ongoing challenges of retaining its high performers and matching expertise to the right clients, both of which are crucial for making revenue. The firm also needed to reduce the complexity of its learning management processes and replace its lightweight performance management system. Find out how BDO uses the hosted SumTotal Talent Development Suite to retain key employees, simplify learning management, capture business intelligence, solve compliance tracking issues, and provide on-demand learning. Here's what you'll learn in this case study
Click here for free case study
Capgemini
Capgemini can now offer managers a wider array of tools for carefully assessing an employee's accomplishments, skills and potential. Read success story
Click here for free case study
Capitec Bank
To publicize e-village, Capitec created a buzz with internal marketing that excited employees and drove them to log onto the online "village" powered by the SumTotal talent management platform. Capitec published an internal newsletter to educate employees about e-village months in advance of the launch of the system.
Click here for free case study
Cegos
The ability to make use of the SumTotal platform has also allowed Cegos to penetrate new geographical markets. Since partnering with SumTotal, it has won new business in both Russia and Chile, two country markets which would have proved difficult to break into without the SumTotal platform.
Click here for free case study
Citrix
The ability to make use of the SumTotal platform has also allowed Cegos to penetrate new geographical markets. Since partnering with SumTotal, it has won new business in both Russia and Chile, two country markets which would have proved difficult to break into without the SumTotal platform.
Click here for free case study
Web Seminars
It’s the ROI, Stupid: Making the Argument for Career and Succession Planning
As a well-informed HR professional, you get it: career and succession planning are indispensable weapons in the battle for talent. An organization can’t just “make it up as we go along” anymore; a carefully thought-out strategy is necessary. So why is it sometimes so difficult to articulate this to upper management? How can you make the execs “get it” too?
Register here to access PDF slides and recording
Learn About the Benefits of Software-as-a-Service Offering
Here is your chance for an up-close look at hosted learning management Software-As-A-Service (SaaS) solution. This session will provide you with an overview of the platform, a demonstration of features and capabilities, and discuss the unique benefits of deploying a SaaS learning management solution.
Register here to access PDF slides and recording
Getting the Best LMS at a Price that Won't Blow your Budget
Until now, best-of-breed enterprise learning management solutions were out of reach for many organizations. Learn why Software as a Service (SaaS) has recently leveled the playing field – and how you can take advantage of it. Whether you're a smaller organization looking for an enterprise solution, or just a department that needs to implement an LMS quickly and easily, learn how you can take advantage of the same features and functionality that the "big guys" get.
Register here to access PDF slides and recording
Essential Engagement Strategies for Succession Planning
What is your organization’s engagement strategy for succession planning? Strategic HR consultant Bill Kline takes a unique approach, driving succession planning deep into the organization and focusing on employee dialogue. Join us to learn from Kline’s own experiences as an HR executive at GE and Delta Air Lines, and find out how the most successful organizations engage employees to transform succession planning into a strategic engine for talent management.
Register here to access PDF slides and recording
Drive Strategy to Every Desktop: How to Integrate Balanced Scorecards with Employee Performance Management
The Balanced Scorecard is the tool of choice for managing strategy. But articulating strategy with scorecards may not be sufficient to help employees understand how their day-to-day actions drive business success. Top-to-bottom strategic alignment — and bottom-up accountability — depend on an integration of corporate scorecards with Employee Performance Management systems. The complementary power of scorecards and EPM gives the executive suite the ability to communicate strategy from the top desk to every desktop, while providing the strategic context for goal alignment, performance appraisals, pay for performance, succession planning and workforce planning that are typically managed by EPM software.
Register here to access PDF slides and recording
The Future of Human Capital Management Applications
Human capital management (HCM) applications are rapidly evolving from basic HR transactional systems like payroll and benefits administration into strategic talent management suites that work in conjunction with organizational learning initiatives. Solutions are now able to align individual employee performance measurement with the strategic goals of the organization and apply learning to performance gaps in an effort to achieve business objectives.
Register here to access PDF slides and recording
Employee Performance Management: 10 Steps to Building a Business Case
Learn how to build a business case for an online Employee Performance Management solution that will take minimal effort from your organization while delivering maximum ROI on your organization's only appreciating asset — Human Capital.
Register here to access PDF slides and recording
Symantec Case Study: Increasing Revenue Through Centralized Sales Enablement Training
Symantec's sales training programs have evolved into a comprehensive performance support and sales enablement strategy that aims to increase the productivity and proficiency of both internal sales account teams and extended enterprise channel partners. Join Graeme Johnston, Senior Director of Symantec's Sales Enablement Services, to learn how they use common technologies to centrally manage both internal sales and partner training initiatives.
Register here to access recording
Making The Business Case for a Learning Management System - Web Seminar
Web Seminar Recorded on June 20, 2006
Presented by:
Marguerite Samms,
Director, Education Services
MultiCare Health System
After three years of trying and two failed attempts at making the case for a learning management system, how one learning professional convinced her organization to evolve from data and content management to viewing learning and performance management as a strategic advantage.
Register here to access recording
Lessons Learned in Talent Management Implementation
Recorded on April 20, 2006
Presented by:
Robert Briggs,
Human Capital Management,
IBM Business Consulting Services.
Suddenly companies are realizing that they need a more active strategy in leveraging, growing and finding the talent in their organization. Simply training employees or running the annual performance review isn't enough to ensure that your employees can meet your corporate business strategy. Rob Briggs, of IBM Consulting and recently at Lloyd's TSB, explains how he persevered in a business case to drive talent management by integrating Lloyd's performance and learning strategy to appraise, review and develop their high performers.
Register here to access recording
Web-based Resources
News:
Survey: Performance Management Tops Priority List for HR Systems
Periodicals:
Human Capital Institute - Talent Management Technology Community
Workforce Performance Magazine
Workforce Management Magazine
U.K. Based--People Management (The online magazine of the Chartered Institute of Personnel and Development)
Analysts:
Talent Management-What is it? Why now? By Industry Analyst, Josh Bersin
The Human Capitalist-A blog by industry analyst Jason Corsello about HR technology, services and outsourcing trends
HCM Software Blog-A collection of Jim Holincheck's Gartner Research (and more) on Human Capital Management solutions
Talent Management, Performance Management Blog - stay tuned with the latest happenings in the industy
A collection of latest market research reports
Free Downloads:
RFP Template - Streamline your selection process with this vendor-neutral Request for Proposal template.
Compliance Training - Other organizations have used learning management technology to improve their compliance monitoring. Learn how.
Customer Training - Talent management system is the backbone for administering the customer and partner training process. Know how talent management system in an organization can help the customer, partner participation and performance.
Succession Planning - Succession planning solutions for your business and management. Succession planning helps you take a more strategic approach to leadership development, employee skill assessment and perhaps even more important preserving critical organizational knowledge. Download free white papers and recorded web seminars on succession planning
ToolBook Instructor: ToolBook Instructor’s ease of use and comprehensive functionality helps you to quickly create regulatory compliance training, software simulations, quizzes, powerful assessments and has flexible deployment options.
Toolbook Assistant: ToolBook Assistant is a ready to use application software which enables you to quickly create web based training, computer based training, and interactive e-learning content. Features like the drag-and-drop environment eliminate the need for any programming and enables fast and easy creation of online content.